Help
Where to look when something is off.
Three layers of help: read first, ask second, page third. Most issues land in the first layer.
1 · Read first
- Quickstart — most setup issues are addressed here
- Documentation — concept and recipe library
- FAQ — the questions we hear most
- Security model — what we mitigate
- Status — is it just us?
2 · Ask second
- Community Discord — invite at
discord.beacons.sh - GitHub Discussions — design-level questions at github.com/l1feai/beacons/discussions
- Email —
engineering@beacons.shfor substantive questions
3 · Page third
Hosted Team and Enterprise tiers get a dedicated support channel. Enterprise customers can page L1fe on-call directly via PagerDuty. See pricing.